SERVICE & REPAIRS
VERULAM SCIENTIFIC LTDService & Repairs
Verulam Scientific have a team of fully trained engineers to advise and support our customers throughout the UK and Ireland. We offer a range of maintenance plans and repair service on most makes and models of HPLC equipment. This includes support for bespoke systems where the component modules are from a variety of manufacturers built to perform a specialised application.
Additionally, we are fully trained by CTC Analytics on PAL legacy, XT and PAL 3 autosampler units and have over 20 years’ experience working with the PAL range in all its various configurations.
Verulam Scientific offer a range of service plans on all the equipment we supply, and our engineers are trained and supported by the manufacturers we represent. With a fast response and fully equipped spares kits we can ensure a quick and thorough service is provided.
VERULAM SCIENTIFIC LTDMaintenance
We provide ongoing maintenance and service level contracts tailored to meet your business needs.
Options Available
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Option 1 – Preventative Maintenance
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Option 2 – Comprehensive
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Option 3 – Premium
Additionally, we offer “Off Contract” services for businesses that prefer to have work done on an ad-hoc basis, including guaranteed response times for breakdown coverage.
Our experienced team of fully trained and certified service engineers, technical sales specialists, and support staff is dedicated to ensuring that all inquiries are addressed promptly and effectively. Regardless of whether you choose a contracted maintenance plan or an ad-hoc approach, our commitment to delivering outstanding service remains steadfast.
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Preventative Maintenance focuses on routine inspections and servicing to reduce potential disruptions to your operations.
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Comprehensive Plan includes both preventative services and covers repairs with priority support.
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Premium Package provides extensive tailored solutions, featuring added advantages such as extended support hours and improved response times.
For businesses selecting ‘Off Contract’ services, our flexible solutions give you access to expert assistance when you need it most, without long-term obligations. Our team is committed to upholding the highest service standards, ensuring your equipment operates efficiently and reliably, while offering transparent communication and customized solutions to meet your specific requirements.
What Do Our Customers Say?
Don’t just take our word for it; take a look at what some of our previous customers have to say about a partnership with Verulam by clicking the link below.
Get In Touch
Learn more about our services, our team are reachable via phone call or email.
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