Verulam ScientificService & Repairs

At Verulam Scientific we offer service and support on a wide range of laboratory instrumentation. Working in collaboration with worldwide manufacturers we offer seamless packages from instrument point of sale and throughout its working life.
Contact a member of our team today to discuss how we can support you.

Service, Repairs, Training

 

Verulam Scientific provides comprehensive service support across the UK and Ireland, delivered by a team of fully trained, multi‑disciplinary engineers. We offer maintenance plans, repairs, and specialist assistance for most makes and models of liquid and gas chromatography systems, including bespoke configurations built from modules by multiple manufacturers.

 

Apart from our direct association with Knauer and Antec systems, our capabilities extend well beyond our core chromatography portfolio. We are a fully trained service provider for Thermo GC, and flash chromatography systems plus our engineers are extensively trained by CTC Analytics on all PAL configurations. With more than 20 years of hands‑on experience supporting systems in diverse laboratory environments, we maintain a robust inventory of spare parts, syringes, and accessories to ensure fast, efficient support.

 

For all instruments supplied by Verulam Scientific, we deliver tailored service plans backed by direct training from our manufacturing partners. Our engineers operate with rapid response times and fully equipped service kits, enabling reliable, high‑quality support that keeps downtime to a minimum.

 

We also provide customised training programmes to help laboratory teams maintain, operate, and troubleshoot their equipment confidently. Training can be delivered on‑site or at our demonstration facility, depending on your needs.

Maintenance

 

Service Contracts & Support Options

We offer ongoing maintenance and service contracts tailored to meet the specific needs of your business, ensuring reliable performance and minimal downtime.

Our SafeContractor accreditation further demonstrates our commitment to safe working practices and high‑quality service delivery.

 

Service Options

  • Preventative Maintenance – Routine inspections and servicing designed to reduce the risk of unexpected issues and keep your systems operating efficiently.
  • Comprehensive Plan – Combines preventative maintenance with repair coverage and priority support for added peace of mind.
  • Premium Package – A fully tailored service solution with enhanced benefits, including extended support hours and faster response times.

 

In addition, we provide ‘Off Contract’ support for customers who prefer a flexible, ad-hoc approach. This includes guaranteed response times for breakdown assistance, without the need for a long-term commitment.

 

Our experienced team of fully trained and certified service engineers, technical specialists, and support staff are committed to delivering prompt, effective support — whatever service option you choose. As a SafeContractor‑approved organisation, we uphold rigorous safety and compliance standards throughout all service operations.

 

Whether through a structured service agreement or on-demand support, we maintain the highest standards of service, ensuring your equipment operates efficiently and reliably.

What Do Our Customers Say?

Don’t just take our word for it; take a look at what some of our previous customers have to say about a partnership with Verulam by clicking the link below.

Get In Touch

Learn more about our services, our team are reachable via phone call or email.